At d0ne55, we believe that gaming should always be a source of entertainment — not stress, not financial strain, and certainly not something that gets in the way of your daily life. Our responsible gaming framework is built into every layer of the d0ne55 platform, giving Pakistani players the tools, information, and support they need to stay in control at all times.
Our Core Commitment
d0ne55 is committed to providing a safe, transparent, and fair gaming environment. Player wellbeing is never second to revenue. If gaming stops being fun, we want to help you take a break.
d0ne55 provides a full suite of responsible gaming tools that are accessible directly from your account dashboard — no forms to fill out, no waiting periods for activation. You are always in the driving seat.
Set a daily, weekly, or monthly deposit cap in PKR directly from your account settings. Once a limit is active, d0ne55 will not allow you to exceed it during that period. Reducing your limit takes effect immediately. Increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.
Set a maximum session duration so the platform will alert you — or automatically log you out — when your chosen play time has elapsed. This is especially useful for keeping track of time during long cricket betting sessions or late-night slot play. Limits can be adjusted from the Responsible Gaming section of your profile.
Need a short break without fully closing your account? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in to d0ne55 or place any bets. All scheduled bonus credits will be paused. Once set, a cooling-off period cannot be shortened — only extended.
Self-exclusion is a formal, longer-term restriction for players who believe they need a significant break from gambling. d0ne55 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and all marketing communications are stopped. This is our most robust player protection tool.
Set a maximum loss amount per day, week, or month in PKR. Once you reach your configured loss limit, d0ne55 will prevent further betting activity for the remainder of that period. Like deposit limits, reductions take effect immediately while increases require a mandatory 24-hour review period before activation.
Enable periodic reality check pop-ups that appear at set intervals during your session — every 30, 60, or 90 minutes. Each reminder shows your net session result (profit or loss) and gives you the option to continue playing or end your session. This tool helps maintain awareness of time and spend during longer gaming sessions.
d0ne55 enforces a strict minimum age requirement of 21 years for all registered accounts. This is non-negotiable and applies to every player across Pakistan — whether you are registering from Karachi, Lahore, Peshawar, Faisalabad, or anywhere else in the country.
During the KYC (Know Your Customer) verification process, d0ne55 requires all players to submit a valid CNIC or passport to confirm their identity and date of birth. Accounts where the player is found to be under 21 will be immediately closed and any funds held will be returned after investigation. No exceptions are made.
Parents and guardians in Pakistan are encouraged to use parental controls on shared devices to prevent underage individuals from accessing the d0ne55 platform or other gambling websites.
d0ne55 follows a robust multi-step age and identity verification process for every new account registration. The steps below outline what happens from the moment you apply for a d0ne55 account:
Self-exclusion is a powerful tool for players who feel they need to step away from gambling for a significant period. Here is how it works on d0ne55, and what to expect when you activate it.
Access your d0ne55 account via the login page. Self-exclusion is managed entirely within your account settings under the Responsible Gaming section — no need to contact support first.
Navigate to Account Settings and select the Responsible Gaming tab. All self-protection tools — including deposit limits, cooling-off periods, and self-exclusion — are grouped here.
Choose how long you want to self-exclude. d0ne55 offers flexible periods to match your needs. Once selected, you will be asked to confirm your choice before the restriction is applied.
Your self-exclusion takes effect the moment you confirm. Your account is locked, all marketing is stopped, and any pending promotional credits are cancelled for the duration of the exclusion period.
Choose the period that best suits your situation. Remember — self-exclusion periods cannot be shortened once activated. You may however choose to extend them at any point.
For permanent self-exclusion, please also contact our support team at [email protected] so we can ensure all associated accounts are flagged accordingly.
Honest self-reflection is the first step toward staying safe. Review the questions below. If you answer "yes" to three or more, we strongly encourage you to use d0ne55's responsible gaming tools or seek external support.
These questions are adapted from widely used problem gambling screening tools. They are for personal reflection only — your answers are private and are not recorded or monitored by d0ne55.
Do you find yourself spending more money on gambling than you originally intended when you started a session?
Have you ever borrowed money — from family, friends, or otherwise — specifically to fund gambling activity on d0ne55 or any other platform?
Do you feel restless, irritable, or anxious when you are not able to gamble, or when you try to reduce your gambling activity?
Have you tried to keep your gambling habits secret from people close to you — family members, a spouse, parents, or close friends in Karachi, Lahore, or elsewhere?
Do you often return to gambling shortly after a significant loss, with the aim of winning back what you lost (commonly known as chasing losses)?
Has gambling affected your work performance, studies, family responsibilities, or personal relationships in any negative way?
Have you ever felt that gambling has become something you need to do, rather than something you choose to do for entertainment?
If you answered yes to three or more of these questions, please consider activating a self-exclusion or cooling-off period on your d0ne55 account, or reach out to our support team at [email protected] for a confidential discussion. Problem gambling is a recognised condition — seeking help is a sign of strength, not weakness.
d0ne55 encourages any player who feels they may have a problem with gambling to reach out — either directly to our team or to external support organisations. All conversations are treated with complete confidentiality.
Our responsible gaming team is available 24/7 via live chat on the d0ne55 platform. For immediate assistance — including activating restrictions or discussing concerns — live chat is the fastest channel. Available every day including weekends and PSL match days.
For written requests, detailed questions, or formal self-exclusion applications, email the d0ne55 responsible gaming team at [email protected]. All responsible gaming emails are handled by dedicated staff and responded to within 24 hours.
Sometimes talking to a family member, close friend, or trusted community figure is the most effective first step. Many players across Pakistan have found that simply sharing their concerns with someone they trust helped them reassess their relationship with gambling in a meaningful way.
d0ne55 operates under an international gaming licence whose conditions include mandatory responsible gaming obligations. Our player protection framework is reviewed and must meet the standards set by our licensing authority — giving players confidence that these tools are a regulatory requirement, not just optional features.
Responsible gaming is not a legal checkbox for d0ne55 — it is a core part of how we operate and how we think about the relationship between d0ne55 and its Pakistani players. We are aware that online gambling, when not approached carefully, can lead to real harm for individuals and their families.
That is why we have invested in building a responsible gaming infrastructure that is genuinely accessible, non-stigmatising, and effective. Every tool on this page is available to all registered d0ne55 players at no cost, with no barriers and no judgement. Whether you want to set a small deposit limit or take a full three-year break, we will support that decision without question.
d0ne55 also takes active steps to identify potentially vulnerable players through account monitoring — not to remove them, but to reach out proactively and make sure they are aware of the support tools available to them.
d0ne55 holds an international gaming licence and is subject to responsible gaming obligations set by its licensing authority. All player protection tools and policies on this page are maintained in compliance with those regulatory standards.
Licensed OperatorCricket betting, live casino, and slots — all on a platform built around player safety. Set your limits, enjoy the game, and know that d0ne55 has your back every step of the way.